Our contact information

info@seducci.com
Oranjeboomstraat 273 
4812 EE Breda, The Netherlands

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FAQ

Friendly asked questions

Invisible under every riding breeches

You don’t see the leg elastics?

It depends on the type and the fit of your riding breeches whether the leg elastics of the Breezy Boxer will be visible. It is important that you order the correct size boxer, because for us the leg circumference is defining for the boxer size. Measure precisely to minimalize the visibility of the elastics.
Should you need 100% invisibility, then it is possible to cut off the leg elastics. Please do this at a minimum distance of 1cm (0.4 inches) from the stitching edge. Don’t worry, the fabric cannot fray. Every knitted loop in this fabric is a knot on its own.
With the leg elastics removed you will have to re-position the legs of the boxer after putting on your riding breeches. The boxer will stay in place when riding.

Which color should I choose?

The colors Iris (Jane) and Grey (Joe) are specifically chosen to be worn under white breeches. These colors are the least visible underneath white, even if the breeches are a little bit translucent. Iris and Grey work better than the colors red, skin or even white!

True Seamless™

All the other underwear is not seamless?

The term seamless is very popular these days. However, looking at these products (boxers) you will notice that almost all of them have a stitched panel inserted in the crotch area. This creates two seams at the exact spot where you don’t want them to be when horse riding. Seducci uses an innovative technology to create completely seamless products (apart from the elastics of course). This 100% seamless construction is ideal for using in the saddle because there can be no friction due to seams or threading, due to the lack of any.

The boxer feels thick. Isn’t it too warm?

You are right in saying that the True Seamless™ boxer feels thicker, but appearances are deceptive. The fabric in the Breezy Boxer has a specific weight of 190 g/m². This is comparable to many other woven base layer fabrics. The reason our boxer feels thicker is because the manufacturing is a knitting process instead of a woven one. This knitted fabric is essentially more breathable than a tightly woven one due to the more spacious layout of the yarns.

Why does the inside of the boxer have a different color than the outside?

The boxer is constructed out of two different fibers that individually account for the in- and outside of the boxer; another unique quality of the Breezy Boxer. The inside is made up from Dryarn® fibers (see DriRide™) while the outside is made from high quality polyamide fibers. The Dryarn® fibers keep their original (white) color while we colorize the polyamide fibers.

DriRide™

What is DriRide™?

DriRide™ is a fabric that has optimal moisture wicking capabilities. This is realized by both the method of fabrication and the use of specific yarns.
The ‘weave’ is very airy due to the unique knitting process. The fabric in its final state seems to be thicker than a regular woven fabric, but our DriRide™ fabric has a specific weight (circa 190g/m²) comparable to those of other base layers fabrics. This breathable build also means that the product dries more quickly and breaths very well.
The second feature of DriRide™ is that it uses two different yarns in one fabric. The inside is constructed of Dryarn® fibers that have extremely high moisture wicking capabilities. These fibers will transport moisture to the outer layer which consists of high quality polyamide fibers that will transport the moisture further away from the skin.

What is Dryarn®?

Dryarn® is a fiber with extraordinary properties. It is the lightest fiber ever (10km of Dryarn® weighs just 1 gram). It has tremendous high wicking properties which keep this yarn very dry to the touch. This will keep your skin dry and prevents many of the common saddle pains. On top of that, Dryarn® fibers are anti-bacterial on their own without the use of any chemical after-treatment. The fiber is also non-allergic, so very comfortable for the sensitive skin.

Lyocell Ag+

What is Lyocell?

Lyocell is a cellulose fiber, primarily made from wood pulp. The properties of Lyocell are comparable to those of viscose, soft and absorbent. But Lyocell remains to be very strong when wet and wrinkles less.
The process to make Lyocell is more expensive, but relatively more eco-friendly, because the solvent for the wood pulp is recovered afterwards.

What is Ag+?

‘Ag’ is the symbol for silver (Argentum) in the periodic table.
Lyocell Ag+ indicates that the Lyocell fibers are fused with particles of silver that actively act against odors and bacteria.

Cotton versus articifial fiber

Is an artificial fiber warmer than cotton?

The only advantage that cotton has over an artificial fiber is the slightly lower isolation factor. But after just a brief period of activity the disadvantages of cotton rise to the surface.
For instance, our Dryarn® fiber wicks moisture 200x faster than cotton and even 100x faster than nylon.
Moreover, Dryarn® is anti-bacterial and non-allergic by itself. It is ideal for active use around the seat area.

Isn’t a natural fiber better for the skin?

The sports industry mainly uses artificial fibers or a combination of artificial and natural fibers to make sports apparel. The properties of the artificial fibers fit an active use much better. So when you need excellent moisture wicking properties, the artificial fiber easily trumps the cotton fiber. Our Dryarn® wicks moisture 200x faster than cotton.
Moreover, Dryarn® is anti-bacterial and non-allergic by itself. It is ideal for active use around the seat area.

Maintenance

Washing instructions for Breezy Boxer

Washing at 40°C. Watch out for Velcro items. These can damage the inside of the waist elastic. This is why the boxer comes in its own washing pouch.
Tumble dry normal.

Customer service

Terms and Conditions

General terms and conditions

Table of contents:
Article 1 – Definitions
Article 2 – The Entrepreneur’s identity
Article 3 – Applicability
Article 4 – The offer
Article 5 – The contract
Article 6 – Right of withdrawal
Article 7 – Costs in case of withdrawal
Article 8 – Exclusion of the right of withdrawal
Article 9 – The price
Article 10 – Conformity and guarantee
Article 11 – Delivery and execution
Article 12 – Payment
Article 13 – Complaints procedure
Article 14 – Disputes
Article 15 – Responsibility
Article 16 – Additional or different stipulations

Article 1 – Definitions

In these Terms and Conditions, the following terms shall have the following meanings:
1. Withdrawal period: the period during which the Consumer may exercise the right of withdrawal;
2. Consumer: the natural person not acting in the exercise of his/her profession or business and entering into a distance contract with the Entrepreneur;
3. Day: calendar day;
4. Digital content: data that are produced and supplied in digital form;
5. Continuing performance contract: a distance contract concerning a series of products and/or services, for which the offer and/or purchasing obligation is spread over a longer period;
6. Long-term data carrier: any means - including emails - that allow the Consumer or the Entrepreneur to store information directed to him/her personally in a way to make future consultation and unaltered reproduction of the stored information possible.
7. Right of withdrawal: the option for Consumers to withdraw from the distance contract within the withdrawal period;
8. Entrepreneur: the natural of legal person providing distance products and/or services to Consumers;
9. Distance contract: a contract concluded between the Entrepreneur and the Consumer within the framework of system organized for the distance sale of products, digital content and/or services, whereby sole or partly use is made of one or more techniques for distance communication up to and including the moment that the contract is concluded;
10. Technology for distance communication: a means to be used for concluding an agreement, without the Consumer and the Entrepreneur being together in the same place at the same time.

Article 2 – The Entrepreneur’s identity

Seducci vof
Oranjeboomstraat 198
4812 EM Breda
+31767370111 during office hours GMT+1.
info@seducci.com
Chamber of Commerce number 64351165
VAT identification number NL855628273B01

Article 3 – Applicability

1. These General Terms and Conditions apply to any offer from the Entrepreneur and to any distance contract concluded by the Entrepreneur and the Consumer.
2. Before concluding a distance contract, the Entrepreneur shall make the text of these General Terms and Conditions available to the Consumer. If this is reasonably not possible, the Entrepreneur, before concluding the distance contract, shall notify that the General Terms and Conditions can be inspected at the Entrepreneur´s and that, at the Consumer´s request, they will be sent to the Consumer free of charge as soon as possible.
3. If the distance contract is concluded electronically, the text of these General Terms and Conditions, in deviation from the previous section and before the distance contract is concluded, may also be supplied to the Consumer electronically in such a way that the Consumer can easily store it on a long-term data carrier. If this is reasonably impossible, it will be specified where the General Terms and Conditions can be viewed electronically before concluding the distance contract, and that they will be delivered at the Consumer´s request free of charge, either via electronic means or otherwise;
4. If in addition to these General Terms and Conditions specific product or service conditions apply, the second and third paragraphs shall apply accordingly, and in the event of contradictory General Terms and Conditions, the Consumer may always appeal to the applicable provision that is most favourable to him/her.

Article 4 – The offer

1. If an offer is of limited duration or if certain conditions apply, it shall be explicitly stated in the offer.
2. The offer contains a full and accurate description of the products and/or services offered. The description is suitably detailed to enable the Consumer to assess the products and/or services adequately. If the Entrepreneur makes use of pictures, they are truthful images of the products and/or services provided. Obvious errors or mistakes in the offer are not binding for the Entrepreneur.
3. All offers contain such information that it is clear to the Consumer what rights and duties are attached to accepting the offer. This involves in particular:
− the price, including taxes;
− any delivery costs, if applicable;
− the way in which the agreement will be concluded, and what actions are needed to establish this;
− whether or not the right of withdrawal is applicable;
− the form of payment, delivery or performance of the contract;
− the time frame for accepting the offer, or, as the case may be, the time frame for honouring the price;
− the rate of distance communication if the costs for using the technology for distance communication are calculated on a basis other than the basic rate;
− if the contract is filed after conclusion, how the Consumer can consult it;
− the manner in which the Consumer may acquaint him/herself with undesired actions before concluding the contract, and the way the Consumer may correct these actions before the contract is concluded;
− any languages other than Dutch in which the contract can be concluded;
− the codes of conduct to which the Entrepreneur has submitted and the manner in which the Consumer can consult these codes of conduct via electronic means, and
– the minimum duration of the distance contract in the event of a contract for continuous or periodical delivery of products or services.

Article 5 – The contract

1. Subject to the provisions in paragraph 4, the contract becomes valid when the Consumer has accepted the offer and fulfilled the terms and conditions set.
2. If the Consumer accepted the offer via electronic means, the Entrepreneur shall promptly confirm the receipt of the acceptance of the offer via electronic means. As long as the receipt of said acceptance has not been confirmed, the Consumer may repudiate the contract.
3. If the contract is concluded electronically, the Entrepreneur will take appropriate technical and organisational security measures for the electronic data transfer and ensure a safe web environment. If the Consumer can pay electronically, the Entrepreneur shall observe appropriate security measures.
4. The Entrepreneur may, within the limits of the law, gather information about Consumer’s ability to fulfil his payment obligations, as well as all facts and factors relevant to responsibly concluding the distance contract. If, acting on the results of this investigation, the Entrepreneur has sound reasons for not concluding the contract, he is lawfully entitled to refuse an order or request while giving reasons, or to attach special terms to the implementation.
5. The Entrepreneur shall send the following information along with the product or service, in writing or in such a way that the Consumer can store it in an accessible manner on a long-term data carrier:
a. the visiting address of the Entrepreneur´s business establishment where the Consumer may get into contact for any complaints;
b. the conditions on which and the way in which the Consumer may exercise the right of withdrawal, or, as the case may be, clear information about being exempted from the right of withdrawal;
c. the information corresponding to existing after-sales services and guarantees;
d. the information as stated in article 4 paragraph 3 of these Terms and Conditions, unless the Entrepreneur has already provided the Consumer with this information before the performance of the contract;
e. the requirements for cancelling the contract if the contract has a duration of more than one year or for an indefinite period of time.
6. If the Entrepreneur has undertaken to deliver a series of products or services, the stipulation in the previous paragraph applies to the first delivery only.
7. The Entrepreneur has the right to not accept the order without providing any argument or to accept only under deviating conditions. If the contract can only be executed under deviating conditions, the Consumer holds the right to cancel the contract.

Article 6 – Right of withdrawal

1. When purchasing products, the Consumer has the option to repudiate the contract without specifying any reasons for a period of at least 14 days. This withdrawal period starts on the day the product is received by or on behalf of the Consumer or a third party designated by the Consumer.
2. During this period, the Consumer shall handle the product and the packaging with care. The Consumer shall only unpack or use the product to the extent necessary to judge whether he or she wishes to keep the product. If wishing to exercise the right of withdrawal, the Consumer shall return the product with all delivered accessories and, as far as reasonably possible, in the original condition and packaging to the Entrepreneur in conformity with the Entrepreneur´s reasonable and clear instructions.

Article 7 – Costs in case of withdrawal

1. Should the Consumer exercise the right of withdrawal, only the returning costs are at the Consumer´s expense.
2. If the Consumer has made a payment, the Entrepreneur shall return this amount as soon as possible, but within not more than 30 days after the return or withdrawal.

Article 8 – Exclusion of the right of withdrawal

1. The Entrepreneur can exclude the Consumer from the right of withdrawal as sad in paragraph 2 and 3. If the Consumer does not have the right of withdrawal, the Entrepreneur can exclude this right only if the Entrepreneur indicated this clearly in the offer or at least in good time before concluding the contract.
2. Exclusion of the right of withdrawal is only possible for products:
a. that were realised according to the Consumer’s specifications;
b. that are obviously personal in nature;
c. that cannot be returned due to their nature;
d. that spoil or age quickly;
e. whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur’s control;
f. for audio and video recordings and computer software of which the Consumer has broken the seal;
g. regarding betting and lotteries.


Article 9 – The price

1. The prices of the products and/or services provided shall not be raised during the validity period stated in the offer, subject to changes in price due to changes in VAT rates.
2. Contrary to the previous paragraph, the Entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur’s control, at variable prices. The offer will state the possibility of being subject to fluctuations and the fact that any indicated prices are target prices.
3. Price increases within 3 months after concluding the contract are permitted only as a result of new legislation.
4. Price increases from 3 months after concluding the contract are permitted only if the Entrepreneur has stipulated it and
a. they are the result of legal regulations or stipulations, or
b. the Consumer has the authority to cancel the contract before the day on which the price increase starts.
5. All prices indicated in the provision of products or services are including VAT.

Article 10 – Conformity and Guarantee

1. The Entrepreneur guarantees that the products and/or services comply with the contract, with the specifications listed in the offer, with reasonable requirements of usability and/or reliability and with the existing statutory provisions and/or government regulations on the day the contract was concluded. If agreed the Entrepreneur also guarantees that the product is suited for other than normal designation.
2. An arrangement offered as a guarantee by the Entrepreneur, Manufacturer or Importer shall not affect the rights and claims the Consumer may exercise against the Entrepreneur about a failure in the fulfilment of the Entrepreneur’s obligations based on the law and/or the distance contract.

Article 11 – Delivery and execution

1. The Entrepreneur shall exercise the best possible care when booking and when executing product orders, and when assessing requests for the provision of services.
2. The place of delivery is at the address given by the Consumer to the company.
3. With due observance of the stipulations in Article 4 of these General Terms and Conditions, the Entrepreneur shall execute accepted orders with convenient speed but at least within 30 days, unless a longer delivery period was agreed. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the Consumer shall be informed about this within one month after ordering. In such cases, the Consumer is entitled to repudiate the contract free of charge and with the right to possible compensation.
4. In the event of repudiation under the preceding paragraph, the Entrepreneur shall return the payment made by the Consumer as soon as possible but at least within 30 days after repudiation.
5. If delivering an ordered product turns out to be impossible, the Entrepreneur shall make an effort to offer an equivalent replacement product. Before the delivery, it shall be reported in a clear and comprehensible manner that a replacement product will be delivered. The right of withdrawal may not be excluded with replacement products. The costs of the return shipment are to be borne by the Entrepreneur.
6. Unless explicitly agreed otherwise, the risk of loss of and/or damage to products shall remain with the Entrepreneur until the time they are delivered to the Consumer.

Article 12 – Payment

1. Unless otherwise agreed, the amounts to be paid by the Consumer are to be settled within 14 days at the moment the withdrawal period as mentioned in article 6 paragraph 1 has started.
2. When selling products to Consumers, it is not permitted to negotiate an advance payment of more than 50% in the General Terms and Conditions. When an advance payment was agreed, the Consumer may not assert any right regarding the execution of that order or the provision of the service in question before the agreed advance payment has been made.
3. The Consumer has the duty to inform the Entrepreneur promptly of possible inaccuracies in the payment details.
4. In case of non-payment on the part of the Consumer, and subject to legal restrictions, the Entrepreneur is entitled to charge any predetermined reasonable costs incurred to the Consumer.

Article 13 – Complaints procedure

1. The Entrepreneur shall have a sufficiently notified complaints procedure and shall handle the complaint in accordance with this complaint procedure.
2. Complaints about the performance of the contract shall be submitted to the Entrepreneur fully and clearly described within a reasonable time after the Consumer has discovered the defects.
3. The complaints submitted with the Entrepreneur shall be replied within a period of 14 days after the date of receipt. Should a complaint demand a foreseeable longer time for handling, the Entrepreneur shall respond within 14 days with a notice of receipt and an indication when the Consumer can expect a more detailed reply.
4. The Consumer should give the Entrepreneur a time period of at least 4 weeks to solve the complaint in joint consultation. If the complaint cannot be solved in joint consultation, there will be a dispute that is open to the dispute settlement rules.

Article 14 – Disputes

Contracts between the Entrepreneur and the Consumer, to which these General Terms and Conditions apply, are exclusively governed by Dutch law.

Article 15 – Responsibility

The Entrepreneur will not be responsible for compensation due to direct or indirect damage to persons or objects in case if the product is not suitable for the purpose of purchase.

Article 16 - Additional or different stipulations

Additional stipulations or stipulations that differ from these general terms and conditions, may not be detrimental to the Consumer and should be recorded in writing, or in such a way that Consumers can store them in a readily accessible manner on a durable medium.

Delivery

We keep you informed on your order by e-mail. You can also follow your order process by logging into your account. Items that are in stock will be delivered in 2 working days in The Netherlands. We try to work with regular post envelopes as much as possible to have the order delivered through the letter box; this allows you to be away from home to receive our package. Deliveries in rest of Europe can take up to 8 days. Outside Europe up to 15 days.
You can also enter a different shipping address during the order process.

Shipping costs

Free shipping within The Netherlands for orders with a minimum of €20,-. Below this amount there is a shipping fee of €4,-
Free shipping within the rest of the EU, Norway, Switzerland and the UK for orders with a minimum of €70,-. Below this amount there is a shipping fee of €4,-
Please contact us for up-to-date info on this subject.

Returning items

You have to inform us within 14 days (after having received the items) that you would like to return the item(s). If you ordered more than one item in a single instance, then this period of 14 days starts once you received the final item. The item must not be used/worn and (if applicable) any tags/labels are still attached to the product. Always contact us before returning any items to us.

What is covered by the 100% satisfaction guarantee?

We tried our best to develop underwear that offers the best comfort for horse riding. But if you still experience riding sores with the Breezy Boxer, then you can return the item and we will refund you.
Before sending us back the item, please first contact us at info@seducci.com or through our info page.

Warranty

We do not have a fixed period of warranty, but we follow the Dutch law that states that a product should be reliable within its intended purpose. If the product does not meet your expectations in terms of quality and/or durability, please contact us. We will solve the matter together.

Agenda 2019

Come visit us at one of the following events.

When? What? Where?
20 April Endurance Competition Someren (NL)
1-2 June Horse Trials Renswoude (NL)
17-23 June CHIO Geesteren Geesteren (NL)
8-11 August Dutch Open Eventing Masters Peelbergen (NL)
19-25 August EC Jumping, Dressage, Para Rotterdam (NL)
20 April Endurance, Someren (NL)
1-2 June Horse Trials, Renswoude (NL)
17-23 June CHIO, Geesteren (NL)
8-11 August Dutch Open Eventing, Peelbergen (NL)
19-25 August EC Jumping, Dressage, Para, Rotterdam (NL)

Want to stay up to date ?