Shipping & Returns

– UPDATED October 15 –

Deliveries during COVID19

The COVID19 crisis has a strong effect on the international post and parcel services. Right now, we are not able to send out orders to certain countries. And for a few other countries there are delays in the deliveries. We notice that the biggest delays are to overseas countries due to reduced air traffic.

To reduce shipping time to North America, we have placed stock of the Breezy Boxers in the USA. Orders for the USA or Canada will be sent from the USA and will therefore be delivered to the customer in short time. Other products are not in stock in the USA and will therefore have a delivery time up to 6 weeks due to reduced air traffic. Sorry for the inconvenience.

COVID19 info from our couriers

We use DPD for the following countries; Belgium, Germany, France, Denmark, Austria, United Kingdom: DPD Statusoverview.

For the other countries we use PostNL: PostNL Update.

We hope to get through this crisis together and that you will still order from us, despite the delays.

Which countries do you ship to?
We pretty much ship to most countries.
How much does shipping cost?
  • The Netherlands: Free shipping for orders with a minimum of €20. Below this amount there is a shipping fee of €4.
  • Rest of the world: Free shipping for orders with a minimum of €70 / $80 / £60. Below this amount there is a shipping fee of €4 / $5 / £4.
I did not receive any tracking information
To keep shipping costs down and to offer a convenient delivery through the mailbox, we sometimes ship your order in an envelope via regular post. This however also sometimes mean that there is no tracking available. If track & trace is available, you will receive tracking info by email. You can always contact us or fill out the form below to receive information about your order.
IMPORTANT NOTICE FOR USA & CANADA CUSTOMERS

To reduce shipping time to North America, we have placed stock of the Breezy Boxers in the USA. Orders for the USA or Canada will be sent from the USA and will therefore be delivered to the customer in short time. Other products are not in stock in the USA and will therefore have a delivery time up to 6 weeks due to reduced air traffic. Sorry for the inconvenience.

REGULAR DELIVERY TIMES
  • The Netherlands: 2 days.
  • Rest of the EU: Up to 8 days.
  • Rest of the world: Up to 15 days.
PACKAGING

We try to work with regular post envelopes as much as possible to have the order delivered through the letter box. So you don’t need to be home for delivery and it keeps the costs down for us and therefore also for you 🙂

What if I don’t like the product?

You can always return any purchased item within 30 days of receiving it. Please make sure that it is in original state and that the tags are still attached.

We will refund the full purchase price of your ordered item within a couple of days after receiving the returned item.

What if I still experience riding sores?

We are confident that we have developed very good equestrian underwear that offers the best comfort for horse riding. That is why we will refund your purchase if you still experience riding sores with the Breezy Boxer.

Before sending us back the item, please first contact us. See below for contact options.

How do I return / exchange a product?

First contact us before sending the item back.

If you still have the original packaging, please use that to repack the product.

Return address for USA & Canada:

Chaslin Farms
to: Jennifer Jones
11504 2nd Ave NE
Bradenton FL 34212
USA

Return address for rest of the world:

SEDUCCI
Oranjeboomstraat 273
4812EE Breda
The Netherlands

Do you offer free return shipping?

Sorry, but at the moment we are not able to offer free return shipping.

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